Order processing
Orders are prepared on business days. Once your order is dispatched, you will receive a confirmation email and, when available, a tracking link.
Delivery estimates
The delivery estimate displayed at checkout is the most accurate estimate for your address. Transit times can vary during peak periods and due to carrier delays outside our control.
Address accuracy
Please check your delivery address before placing the order. If you notice an error, contact us as quickly as possible; we cannot guarantee changes after dispatch.
Taxes and duties
Any taxes, duties or import charges that apply to your destination are shown at checkout when supported or remain the customer’s responsibility.
Need help?
If your parcel appears delayed or damaged, contact us with your order number so we can investigate.